Harriet Goodwin
Lead Concierge
Harriet brings over 10 years of experience in delivering exceptional patient care and service excellence within the dental sector. As Lead Concierge at TwentyOneDental, she plays a pivotal role in shaping the first impression and overall experience for every patient who walks through our doors.
Since joining the clinic in December 2021, Harriet has become a trusted and familiar presence, known for her calm, polished approach and unwavering attention to detail. She leads our Front of House team with professionalism and precision, ensuring that every aspect of the patient journey is seamless, efficient, and delivered to the highest standard.
Harriet prides herself on delivering exemplary patient care, with a natural ability to anticipate individual needs and create a truly personalised, reassuring experience. Leading by example, she ensures her team consistently reflect these same values, upholding the highest standards of service and embodying the bespoke, patient-centred approach that defines TwentyOneDental.
Outside the clinic, Harriet enjoys spending quality time with family and friends, travelling, and exploring the countryside on long walks.