Emergency Dentist

Emergency appointments are to help relieve pain or provide essential treatment

We know how distressing, and often painful, a dental emergency can be, so we will always try to see both registered and non-registered patients as soon as we can. It is important not to ignore a dental emergency as it can lead to permanent damage or require more complicated treatment and costs if not swiftly addressed.

Whether you are a registered patient or not, we are here to help and will arrange an emergency dentist appointment for you with one of our experienced and dedicated dental surgeons. We will be much more likely to help and/or save your tooth if you see us quickly, so call us as soon as you can.

Appointments are via e-consultation or in the clinic and include a dedicated out of hours/weekend line. Just telephone us on 01273 202102, anytime 24/7.

Focused on your safety & patient care – safe in our hands

As a dedicated healthcare dental provider, we remain fully focused and continue to work extremely hard to ensure all patient needs remain in the forefront of our minds, supported by the highest safety standards, procedures and additional safety measures adopted by us here at the clinic.

It is pleasing to know how reassured all patients continue to be with our thoroughly focused approach with our ongoing enhanced safety measures in order to ensure that not only emergency patients can be seen but also to ensure that their oral health is maintained regularly including those that have new and ongoing treatments.

Caring at all hours of the day

Normal working hours

We understand that dental pain can be unpleasant and disruptive and we are here to help. If you have a toothache, a broken tooth or any other type of dental emergency, we will endeavour to see you as quickly as possible (usually the same day), whether you are registered with us or not.

This emergency service is for both registered and non-registered patients during working hours only.

Our clinic opening times can be found here and we will do all that we can to help during these hours.

Outside of Normal working hours

This is for both registered and non-registered patients. Each patient needing emergency assistance will be triaged in accordance with protocol.

This service is to provide emergency advice/treatment outside of our usual working week between the hours of 9am – 12 midday on a Saturday excluding bank holidays.

This emergency service is for patients who have:

Severe dental pain
Facial swelling
Post extraction bleeding
Trauma

For all other treatment issues such as re-fixing crowns or replacement of lost fillings, unless causing extreme pain, please telephone the clinic the next working day. Our experienced and friendly front of house team will be happy to arrange an appointment for you then.

If you require emergency assistance between the hours of 9am – 12 midday, please telephone the clinic on 01273 202102 and follow instructions. One of our experienced team will call you back as quickly as possible. We aim to call you back within 1 hour of your message being left. If there is a delay in returning your call, this will be due to us dealing with other emergencies. However, please be re-assured that we will call you as soon as we are able to do so.

The purpose of an emergency appointment is to assess your dental pain. In the event treatment is required, additional costs* will apply and which will be fully explained prior to treatment being undertaken.

FAQs

What classes as a dental emergency?

If you are in severe dental pain, we class this as a dental emergency. Get in contact with us as soon as you can and we will do our best to relieve the pain on the same day you call.

Other issues that we will prioritise include:

Facial swelling
Post-extraction bleeding
Trauma following an accident

For any broken crowns, bridges, fillings, dentures and implants, we will seek to remedy these as soon as possible. We have tips that you can follow to make our job easier when we see you. If you are in pain, however, we will endeavour to see you quickly. While we completely understand that it can be distressing to lose your prosthesis, our emergency service has to prioritise those in pain and in need of urgent care.

How do I get an emergency appointment?

Call us the moment you can on 01273 202102. If you call our clinic when we open at 8.15am, there is more of a guaranteed chance that we can see you quickly. We do all we can to deal with emergencies on the day that you call so you aren’t in pain for longer than you have to be. We will also give you advice on how to manage the pain and alleviate any symptoms at home before we can treat you.

Do you have an out-of-hours service?

We have an emergency dental service on Saturdays between 9am - 12pm. If you call our clinic on 01273 202102 early on a saturday, we can book you in as soon as possible. If you call outside those hours and listen to the instructions on the recording message, there will be another number to call to reach the regional emergency dentist.

I am in dental pain, what do I do?

Painkillers such as paracetamol and ibuprofen can provide some relief. Rinsing the area with warm salt water can also help. For any tooth pain, it’s essential that you get in contact with us as it’s a clear sign that something is wrong, even if it isn’t an emergency.

What can I do while I’m waiting to receive emergency attention?

While you are waiting to receive emergency attention, the following tips may help

Toothache – take painkillers regularly to help relieve the pain. You can use paracetamol or ibuprofen, but please remember to follow the instructions on the packet.
Lost filling – insert a temporary shop-bought dental filling material into the cavity or use sugar-free chewing gum.
Lost crown – if the crown is still intact, you can use an over-the-counter dental cement or sugar-free gum to stick it in place, but please don’t use superglue. If your crown is broken, keep all the pieces and cover the cavity in the same way as a lost filling.
Chipped tooth – keep any small pieces and rinse your mouth with warm water. A cold compress will help reduce any swelling, and you can apply a piece of gauze to stop any bleeding. Try to put the tooth back in position, making sure it is the right way round. If this is not possible, then place it in some milk (or water containing a pinch of salt).
Lost baby tooth – this is not normally considered an emergency unless the gum is damaged or parts of the tooth are still embedded. Child-friendly painkillers can be given and (ideally sugar free) ice lollies may help relieve pain and swelling. Never try to re-implant a baby tooth as it could damage the new adult tooth in the gum.
An abscess – rinse your mouth with warm, salty water and apply a cold compress to ease any swelling. If you experience intense pain and swelling, accompanied by flu-like symptoms, you should go to your nearest A&E department.