fbpx Nervous Patients


Normal working hours

We understand that dental pain can be unpleasant and disruptive and we are here to help. If you have a toothache, a broken tooth or any other type of dental emergency, we will endeavour to see you as quickly as possible (usually the same day), whether you are registered with us or not.

This emergency service is for both registered and non-registered patients during working hours only.

Our clinic opening times can be found here and we will do all that we can to help during these hours.

A full list of our fees can be found by clicking here.

Out of hours service – Saturday/Sunday & bank holidays (10am – 1pm)

This is for registered patients only. Should you require this service, there is an emergency call out fee payable of £300*.

This service is to provide emergency treatment/advice outside of our usual working week between the hours of 10am – 1pm at weekends including bank holidays.

This emergency service is for registered patients who have:

  • Severe dental pain
  • Facial swelling
  • Post extraction bleeding
  • Trauma

For re-fixing crowns or replacement of lost fillings, unless causing extreme pain, please telephone the clinic the next working day. Our concierge team will be happy to arrange an appointment for you then.

If you require emergency assistance between the hours of 10am – 1pm, please telephone the clinic on 01273 202102. You will be asked to leave a message and one of our experienced Dental Surgeons will call you back as quickly as possible. We aim to call you back within 1 hour of your message being left. If there is a delay in returning your call, this will be due to us dealing with other emergencies. However, please be re-assured that we will call you as soon as we are able to do so.

The purpose of an emergency appointment is to assess your dental pain. Included in the emergency fee are x-rays, antibiotics and “special tests”. In the event any further treatment is required, additional costs* will apply and which will be fully explained prior to treatment being undertaken.

A full list of our fees can be found by clicking here.

PLEASE NOTE: All costs are payable on the day.